Position Information

First Neighborhood Bank is seeking an Operations Officer who will plan, direct, coordinate, and oversee operations in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
 

• Oversee and support all administrative duties in the office and ensure that office is operating smoothly.
• Develop and maintain office policies and procedures, and ensure they are implemented appropriately. 
• Assist customers and staff with operational questions and/or concerns.
• Oversees all aspects of the new account area, including opening, account maintenance, training, and supervising new account area.
• Adheres to all bank and regulatory requirements and participates in required training.
• Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.
• Presents periodic performance reports and metrics to Senior Management.
• Training, communication, and development of the office staff.
• Inputs time corrections, paid time off requests, and approves time sheets for assigned department.
• Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
• Provides constructive and timely performance evaluations for assigned personnel.
• Performs other related duties as required. 

• Requires a college degree and 3+ years of experience in banking, bank operations or supervision and/or management of departmental operational functions. A combination of education and experience may meet qualifications.
• Strong leadership skills and ability to motivate in a team atmosphere.
• Ability to communicate effectively, verbally and in writing. 
• Multi-tasked oriented and possess good organizational skills.
• Ability to solve practical problems.
• Proficient in Microsoft products.
• Able to work independently and as part of a team.
• Ability to travel between offices as necessary.

Compensation is based on experience.

Equal Opportunity Employer